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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angelique Jackson

June 23, 2026

5  out of  5
rating by Angelique Jackson
"I had plenty of State Farm Agents in Portland, OR from which to choose, but I believe I lucked out with Ann Marie in Todd Houser's office. I received such personable, professional care from her while she was able to create a quote for me within minutes on the phone! I feel most confident that Todd Houser State Farm office will be there for me in time of need. Thanks again Ann Marie!"
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Anita Desikan

June 23, 2026

5  out of  5
rating by Anita Desikan
"Sevanna was so helpful in answering my questions about the renters insurance policy. She helped ensure that the State Farm policy could meet my landlord's stipulations on what should be covered. I felt like I was in competent hands under Sevanna's guidance."
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Josephine Kohl

May 28, 2026

5  out of  5
rating by Josephine Kohl
"I've been with state farm for a while now and have always had a pleasant experience. Sevanna has been with me since my other agent retired. she's been very helpful and patient with my slow replying lol thank you state farm!"
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Rebecca Heddin

May 11, 2026

5  out of  5
rating by Rebecca Heddin
"I’ve been with this specific insurance company since I’ve moved to the Portland Metro, and only have kind things to say. Everybody at the office is so kind and helpful. Anna Marie always goes the extra mile to make sure I understand my coverage, have all of my questions answered, and always follows up with any other items I needed assistance with."
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Garrett

May 4, 2026

5  out of  5
rating by Garrett
"Been using StateFarm for almost 10 years now. From renters insurance to now home and auto, they have always been super helpful and have tried to get me the best rates as opportunities arise. Ann Marie has been the person I have worked with primarily this entire time and she is always so kind, patient and helpful."
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Robin Izora

April 13, 2026

5  out of  5
rating by Robin Izora
"Great customer service! Speedy and informative."
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Mark Dugally

March 31, 2026

5  out of  5
rating by Mark Dugally
"I have been with them for years and they always take care of me! Above and beyond for all of the unordinary insurance needs that my business requires. First person direct service in an age where that doesn’t exist anymore."
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Cory Hanson

March 5, 2026

5  out of  5
rating by Cory Hanson
"Sharleen Kleber is a phenomenally great insurance agent. We’ve been with Todd Houser’s office for a long time, and every interaction has been easy, straightforward and professional. Sharleen has helped us with the contracts and she has answered all our tedious questions with an upbeat, and solution oriented attitude. Basically, Sharlene and Todd Houser’s office have made our lives easier and worry-less."
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Joseph Butson

March 5, 2026

5  out of  5
rating by Joseph Butson
"I recommend Todd and his great Team for your personal insurance needs. After 10 years, I cannot think of one time when my expectations were not met. Through typical policy renewals and changes to claims management of non-trivial situations, Todd's team has been everything I needed. I love his firm's ads on TV and Todd's team fit the high standards of "just like a neighbor, State Farm is there.""
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Ankit Khetan

March 5, 2026

5  out of  5
rating by Ankit Khetan
"Great service"
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Pilko Moon

February 28, 2026

5  out of  5
rating by Pilko Moon
"Ann Marie was super helpful, efficient, kind, and accommodating. Excellent service."
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Taylor Eke

February 27, 2026

5  out of  5
rating by Taylor Eke
"Helped me save some money on my car insurance with very little hassle. I think rates have gone down for new customers as I was previously a customer and had moved to another provider, but overall never had an issue with any claims previously."
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Tondre Lovelace

February 25, 2026

5  out of  5
rating by Tondre Lovelace
"I recently had an outstanding experience with State Farm, and I can confidently say it was largely thanks to my agent, Ann Marie Friedrick.
From the very beginning, She was professional, knowledgeable, and genuinely caring. She took the time to thoroughly explain my coverage options, answered all of my questions with patience, and made sure I felt completely confident in my decisions. Insurance can sometimes feel overwhelming, but she made the entire process simple and stress-free.
What really stood out was her responsiveness and dedication. Whether it was a quick question about my policy or making updates to my coverage, she handled everything promptly and efficiently. It’s clear that she truly values her clients and goes above and beyond to provide excellent service.
If you’re looking for an insurance agent who is trustworthy, attentive, and committed to finding the best solutions for your needs, I highly recommend this office."
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Shivam Patel

February 23, 2026

5  out of  5
rating by Shivam Patel
"Sharleen Kleber is a rockstar! She has been helping me ever since I started with this agency. She is not less than a blessing. We need more people like Sharleen in this world. A real problem solver and helpful person. Excited to do more business with you!"
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Morgan Montague

February 17, 2026

5  out of  5
rating by Morgan Montague
"It was a wonderfully easy experience to move over from to State Farm. I am getting a substantially better rate."
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Keith Orton

February 11, 2026

5  out of  5
rating by Keith Orton
"I’ve had my State Farm policies through Todd Housers office for decades. My primary contact in recent years has been Anne Marie. Each interaction with her is delightful. She’s personable, responsive, informed and competent! I’m obviously a huge fan of Anne Marie and Todd’s services as I navigate various insurance issues!!!"
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Mannuel Rios

February 6, 2026

5  out of  5
rating by Mannuel Rios
"Super easy reliable and friendly service Ann Marie was great got my full coverage insurance in less than 20min so definitely recommend all my biker guys to go this route and remember to always ride safe"
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Jazmin Zavala

February 6, 2026

5  out of  5
rating by Jazmin Zavala
"Super easy fast and friendly service got full coverage insurance in less than 15min for my bike highly recommend all bikers"
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Andrew Scofield

February 5, 2026

5  out of  5
rating by Andrew Scofield
"I’ve been with Todd and State Farm for years. Had nothing but a great experience. Files one or two claims in that time and got everything taken care of immediately, no hassle. Would recommend."
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Travis Holter

February 5, 2026

5  out of  5
rating by Travis Holter
"A fantastic experience from start to finish

I had a wonderful experience working with Ann Marie Friedrick. She was fast, friendly, and incredibly easy to communicate with. What really stood out was how clearly she explained my options and how quickly she found an auto and home bundle that was the right fit for me, providing better coverage and saving me over $100 a month.

She made the entire process smooth and stress‑free, and I genuinely felt like she was looking out for my best interests. Highly recommend!"
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Kris Robichaux-Trahan

January 29, 2026

5  out of  5
rating by Kris Robichaux-Trahan
"We have had insurance with State Farm for over five years. Recently, we scheduled an in-person appointment with Ann Marie Friedrick and she made some simple recommendations tailored to our specific situation. She was kind and jovial making us feel right at home talking about current and future plans and making sure we have the right insurance plans to cover our assets. With her assistance, we were able to cut our premium by nearly 50% while maintaining the same level of service! We are so happy to have a local agent who we can trust to have our best interest in mind. I have and will continue to recommend this insurance agency to all of my friends and loved ones!"
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Dennis Woods

January 15, 2026

5  out of  5
rating by Dennis Woods
"Ann Marie and Todd are great!!! Professional, fast customer service and really helped navigate all the options. If you need an agent I could not recommend anyone better."
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Jose Casillas-Don

January 9, 2026

5  out of  5
rating by Jose Casillas-Don
"Savanna was a great help. Great customer service an overall easy experience."
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Kavel Buyuksahin

January 2, 2026

5  out of  5
rating by Kavel Buyuksahin
"Our experience with Ann Marie and Todd has been outstanding. Ann Marie kept us updated at every step of the way as we switched our entire insurance portfolio over to State Farm, and she made the process as painless as possible for us. Todd personally came out to our house to take photos to help expedite the underwriting process. That’s what I call neighborly service!

All in all, a great experience, and we’ll recommend them to all our friends and loved ones."
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Kathy B

December 16, 2025

5  out of  5
rating by Kathy B
"Anne Marie was great to work with , very professional, quick to respond to emails and phone conversations. I would highly recommend her to anyone. She saved me money on all my insurance needs."