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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Velez

September 10, 2025

5  out of  5
rating by Jennifer Velez
"Ann Marie has been 💯,in being honest and polite,and great deals on my insurance needs also,they are a one stop s"
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Conrad Sajal

August 30, 2025

5  out of  5
rating by Conrad Sajal
"Sevanna reached out to me wondering if I'd consider returning to insuring State Farm since I left about 7-8 years ago. She started with a quote that really blew me out of the water once I started comparing what I was paying with Allstate. In the end I ended up paying near half of what I was. She was so pleasant to work with and answered ever question I had, the process was smooth and efficient. Thank you so much."
We responded:
"Thank you so much Conrad, I truly appreciate your great review! And thank you for the opportunity to welcome you back to State Farm with your auto and life insurance! I'm so glad to know of your experience with Sevanna and my team, we are here to serve. If you ever need any assistance in the future, please don’t hesitate to reach out!"
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Kelly Meininger

August 25, 2025

5  out of  5
rating by Kelly Meininger
"Savanna was amazing!!! She was extremely helpful and knowledgeable. She got my Aunt a great deal, and great coverage for her home and auto. Highly recommend her! If I could give her 10 stars I would!"
We responded:
"Fantastic review Kelly, thank you so much for taking the time to share! I'm thrilled to know your insurance experience went so well, and of course completely agree Sevanna is top notch! Our whole team is here for you and Connie for any of your auto, home, and life insurance needs."
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Brian B

August 22, 2025

5  out of  5
rating by Brian B
"Excellent enrollment and support from this amazing team at Todd Houser’s State Farm office. Got all my insurance needs taken care of! Wonderful working with Ann Marie and the entire staff."
We responded:
"Thank you Brian, fantastic review, thank you so much for taking the time! I'm thrilled to hear you had a great experience, our team is here to serve, and we look forward to helping with all of your future auto, home, boat, et al insurance needs."
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Aaron Ketzenberger

August 16, 2025

5  out of  5
rating by Aaron Ketzenberger
"We’ve been with this State Farm office since moving to Portland and we’re very satisfied with our experience. Their staff team is responsive and helpful. They’re also proactive with reaching out to build relationships with us. They’ve certainly got that personal touch! Ann Marie helped us with our insurance review and her thoughtful review both put our minds at ease and saved us money. Would recommend this State Farm office to anyone!"
We responded:
"Thank you Aaron for this wonderful review, I truly appreciate taking the time to share your thoughts! I am so glad to know your experience was exactly what we strive for every day. We're here to serve, let us know how we can help!"
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Dayne Keating

August 14, 2025

5  out of  5
rating by Dayne Keating
"Anna at State Farm in Oregon went over and above to help me with a problem today . She was on the phone with me as well as other agents she pulled in to try to help for 2 full hours! She expertly got my problem resolved !!!!"
We responded:
"Dayne I am so sorry I was extended out of town and unable to help myself, but so glad to know Anna could jump in on something so unfamiliar and help you resolve. Thank you so much for taking the time to leave such a great review!"
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Joyce Elayda

August 12, 2025

5  out of  5
rating by Joyce Elayda
"I had a difficult time looking for auto insurance that would fit my budget. I talked to Ann Marie and she is helpful in every possible way. Great customer service! She worked with me patiently and helped me save on auto insurance. I would recommend her to anyone. Would give more than 5 stars any day."
We responded:
"Thank you Joyce for your fantastic 5-star review! I really appreciate you taking the time, and couldn't agree more Ann Marie is awesome. My whole team and I are here to help and happy to be your good neighbor! "
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Dave Moldal

July 23, 2025

5  out of  5
rating by Dave Moldal
"We very much appreciated Ann Marie's thorough guidance, timely responses to questions, and detailed follow-ups. She is a pleasure to work with and provided top rate customer service."
We responded:
"Thank you Dave, we very much appreciate this wonderful review! I couldn't agree more, Ann Marie is outstanding and sets the example for our whole team and the service we try to provide at every contact. I'm so glad you were pleased with the experience, and we look forward to working together on any and all of your insurance needs. Don't hesitate to reach out!"
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Dominic

July 23, 2025

5  out of  5
rating by Dominic
"Incredible service, Ann Marie Frederick was AMAZING in assisting me to CLEANLY and QUICKLY deal with my insurance policy. She did her utmost to help me try and save as much as possible as well, which made it all the more rewarding! I’ll definitely be sticking with this branch for a while due to her work ethic and customer service."
We responded:
"Thank you Dominic for this fantastic review of Ann Marie and our office! As you can imagine this is exactly what we strive for in helping you and our customers with all of their insurance needs, I'm so pleased to know we were successful. When you need any assistance in the future, please don't hesitate to reach out, we're here to help!"
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connor herber

July 16, 2025

4  out of  5
rating by connor herber
"Spoke with Sevanna over the phone to set up a policy on my new car I just bought. Was able to go through the whole process in a little under 30 minutes and it was a breeze!"
We responded:
"Hi Connor, thank you so much for taking the time to share your kind words and the 4-star review! I'm so glad to hear you were happy with our service. We’re always looking to improve, so if there’s anything we could have done to make your experience even better, please let us know."
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Freda Werikhe

July 3, 2025

5  out of  5
rating by Freda Werikhe
"I received great customer service that got me signing up. Thanks Sevanna."
We responded:
"Thank you Freda for taking the time to leave us a great review, much appreciated! I'm so glad to know all went well starting your insurance with my office; we're here to serve however you need!"
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Oz Evans

June 30, 2025

5  out of  5
rating by Oz Evans
"Great local agent that got me set up with everything I need!"
We responded:
"Ryan, I truly appreciate the fantastic review, thank you for taking the time to share! We pride ourselves on being a local, in-person presence you can count on and get to know. We're here to help with all of your insurance needs! "
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Joe Lewis

June 30, 2025

5  out of  5
rating by Joe Lewis
"Anna, and the Team at Todd’s office has always been so helpful, and an amazing team that takes care of us! Thanks all!"
We responded:
"Thank you so much Joe for your kind words! Anna and our entire team truly appreciate your support. I'm so happy to hear that we've been able to take good care of you. Looking forward to continuing to assist!"
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Ana Grijalva Perez

June 27, 2025

5  out of  5
rating by Ana Grijalva Perez
"Grate customer service."
We responded:
"Thank you Ana, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cole Hartmann

June 23, 2025

5  out of  5
rating by Cole Hartmann
"I was quickly transferred to a real person who was extremely helpful and quickly efficient. The whole process was short and simple and easy! Thank you!"
We responded:
"We’re thankful for your feedback, Cole, and truly appreciate taking the time to leave us a great review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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ROD A

June 23, 2025

5  out of  5
rating by ROD A
"Fair price, fast, accurate & very pleasant experience, thank you Savanna for helping this morning!"
We responded:
"Thank you Rodrigo I truly appreciate taking the time to leave us a great review, much appreciated! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Carole Ivy

June 12, 2025

5  out of  5
rating by Carole Ivy
"I'm new and so far so Very Good! Todd Houser has been responsive and helpful in saving me money from the get go. He is intelligent, a good communicator, genuinely interested in one's needs and, most importantly, trustworthy. In my many years with State Farm, Todd is the first agent who took the time to explain my policies in a way that I could "fully understand" and I never felt rushed. He has introduced me to offerings that I didn't know about and that I've accepted without feeling any pressure. Todd shows concern and a willingness to help that I've never experienced before with any insurance agent. His staff are all friendly and also eager to help in any way they can; the tone is always set from the top! I feel at home and not at all hesitant to call with questions, nor disappointed with answers that still leave me wanting, as I have experienced before at other offices. I highly recommend Todd Houser to anyone searching for a State Farm Agent! I guess I finally got lucky!!!"
We responded:
"Thank you so much Carole for this wonderful review! I am so pleased you are happy with our service and glad we have the chance to work together. Our great team and I are here to help with any needs you have with any of your insurances, and look forward to serving you for many years to come!"
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leslie labrecque

June 5, 2025

5  out of  5
rating by leslie labrecque
"Ms Friedrick was very helpful and patient with arranging my quote and ensuing policy. She explained everything clearly and answered all my questions. Follow-through is prompt and courteous!"
We responded:
"We're so happy to hear your positive feedback! Thank you Leslie for taking the time and the wonderful review, and the whole team looks forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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kissa

May 29, 2025

5  out of  5
rating by kissa
"Anna is phenomenal! Always knows how to get the best coverage bundles, and surprises me with all the extras that come along with said bundles♡ she deserves a raise! Love her! EMPLOYEE OF THE YEAR"
We responded:
"Thank you for the fantastic review and for taking the time to share your experience with Anna! I'm so pleased to know and our team is here to serve any needs you have with your auto, home, life insurance and more!"
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Kerry Forell

May 19, 2025

5  out of  5
rating by Kerry Forell
"Ann Marie in this office is really great to work with. She is quick to respond and willing to go the extra mile to look for options that will best serve our needs. In addition to some of our more standard policies, she has helped us navigate the transition to a new teenage driver and cover a rental property."
We responded:
"Kerry, thank you for taking the time to share your thoughts and the wonderful review! I appreciate you recognizing our team for the job they try to do every day providing great service for your auto, home, life insurance needs and more. And I fully agree Ann Marie is top notch! If there is anything else we can do, please let us know."
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Krishna Nattanmai

April 16, 2025

5  out of  5
rating by Krishna Nattanmai
"Great service by Ann Marie!"
We responded:
"Thank you Krishna for taking the time to share your thoughts! I'm so glad to know you’re satisfied with the service at our State Farm office, and I agree Ann Marie is fantastic! If you ever have any questions or need assistance, we’re here to help! "
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Andrew Jacobs

April 10, 2025

5  out of  5
rating by Andrew Jacobs
"Sevanna was fantastic to work with and helped me make sure I had the right coverage for Home and Auto and saved me money switching to state farm. Thank you Sevanna!"
We responded:
"Thank you Andrew for this terrific review and taking the time to share your experience! I agree Sevanna is top notch, and I'm so glad to know we were able to save you some money in addition to setting up your auto insurance and home insurance coverages the way you want. Your satisfaction is our top priority and we look forward to continuing to support your insurance needs!"
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Sue Herinckx

April 6, 2025

5  out of  5
rating by Sue Herinckx
"I worked with Sevanna and she was so helpful with switching our insurance. She was able to explain all our coverages and save us money! Highly recommend getting your insurance from this office!"
We responded:
"Thank you Sue for your wonderful feedback! Sevanna is great, and it is our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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VIKRAM PATEL

April 4, 2025

5  out of  5
rating by VIKRAM PATEL
"Ann & Todd worked on my insurance needs per my expectation. Thank you very much"
We responded:
"Thank you Vikram for your 5-star review! My State Farm team and I are happy to be your good neighbor! Please let us know how we can help."
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Trevor Mcbride

March 19, 2025

5  out of  5
rating by Trevor Mcbride
"This office was so friendly when I walked in."
We responded:
"Thank you Trevor for taking the time to leave us this great review. We enjoyed your visit and I'm glad to know you felt so welcome. We look forward to seeing you again soon!"